This document constitutes our privacy policy

The personal data provided will be processed by Enziquim SL to manage the purchase of our products
and services, create profiles and send you commercial information (if you authorize us).
We inform you that the legal basis of said process is the execution of the contract, our legitimate
interest and your consent, where applicable.
Data will not be communicated to third parties except under legal obligation, legitimate interest, or
prior consent of the interested party.

Who is responsible for the processing of your data?

The responsible for the processing of your personal data is Enziquim SL, with domicile in rúa do
Concello 6, 27373 Begonte, Spain. You may contact the Data Protection Officer of the Enziquim SL
at the following email address: dpo@oktapod.net .

What personal data do we process and where does it come from?

We may process the following categories of personal data:
✓ Identification and contact data (including postal and/or electronic addresses).
✓ Identification codes or keys for access and operations in the online channels that you use in
your relationship with us.
✓ Transactional data (any operation and movement associated with any products and services
that you have contracted with us).
✓ Sociodemographic data (such as age, family situation, residences, studies and occupation).

We have obtained most of the data that we process for the purposes indicated above directly from
you, by direct personal, telephone or mail contact, or through the forms that we have made available
to you on our website, exhibitions and marketing campaigns.

However, we inform you that, we may also process data when that has been provided by third
parties. These third parties must have informed you, in advance, of the purposes and other
information contained in this Policy.

All this information is at your disposal. You can contact us at any time, through the contact methods
provided in this Privacy Policy or on our website.

We ask that you keep your data duly updated to always guarantee that the data we process is true.
If you modify them, please let us know so that we are aware of your current situation.

For what purpose do we process your personal data?

Your personal data is used to:

1. Manage properly the products and services that you have obtained, requested or contracted
with us. Manage and analyse incidents, complaints, suggestions or claims that we may
receive.

2. Verify compliance with third party’s agreements. Comply with legal obligations. Control,
analyse and manage risk and/or fraud situations.

3. Send you non-commercial notifications to manage your relationship with us.

4. Analyse your data to establish your customer profile and thus adapt and personalize our
relationship with you.

5. Develop commercial actions for products and services, both general and personalized.

6. Improve the quality of our products and services. Develop new own or third-party products
and services.

7. Improve our internal processes.

Data analysis allows us to identify you as a customer, and to select the products and services that
we consider consistent with your profile. It allows us to personalize and adjust our offer. We will
apply statistical and classification methods to correctly adjust your profile.

Data will be kept in accordance with the applicable Regulations and deadlines or, where appropriate,
until you request the deletion of your data or express your opposition to said treatments.

What is the legitimacy for the processing of your data?

This treatment is legally based on:

✓ a contract (in which you are a party) needed to manage the products and services that you
request or contract from us.
✓ our legitimate interest, in providing an accurate answer to all your questions and queries, and
to prevent fraud in the access and/or use of any of the services we offer.

We may send you electronic communications inviting you to participate in surveys that aim to know
your opinion and experience. Your participation is essential to help us. But, of course, you can object
to receiving this type of communications at any time.

To whom could your data be transferred?

Data will not be communicated to third parties except under legal obligation, legitimate interest, or
prior consent of the interested party.

What are your rights when you provide us with your data?

You can exercise your rights of access, rectification, deletion, opposition, limitation of processing and
portability of data by sending an email to dpo@oktapod.net or by postal mail to Enziquim SL, Data
Protection Officer, rúa do Concello 6, 27373 Begonte, Spain. You must provide a copy of your ID or
official document that proves it.

You can always easily change or delete the use we make of your data, as well as revoke the consent
you have given us by contacting us through dpo@oktapod.net .

In addition, we inform you of the possibility of submitting a claim to the competent control authority
(the Spanish Data Protection Agency), in accordance with the corresponding procedure according to
the specific case.